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FAQ
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Can I book an appointment myself or do I need a referral from a GP?Chiropractors in the UK are considered primary health practitioners. This means that no referral is needed from a GP or any other healthcare professional to start treatment.
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I have health insurance – can I still come to see one of your chiropractors?Yes! We have chiropractors who are BUPA, Aviva, Vitality, WPA and AXA registered. We can also send you a receipt to claim back any treatment fees if needed.
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What do people come to chiropractors for?The most common reason for seeing a chiropractor is for musculoskeletal pain and chiropractors have been shown to be able to help with: • Back pain and stiffness • Neck pain and stiffness • Sports injuries • Wrist pain • Tennis/golfers elbow • Headaches and migraines • Joint pain and stiffness • Shoulder pain • Pain between shoulder blades • Hip/groin pain • Knee/ankle pain
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Do you do X-Rays?We do not take X-Rays at our clinic. Our chiropractors assess and offer diagnosis through a thorough physical examination which will include neurological and orthopaedic testing as well as blood pressure and other musculoskeletal testing where appropriate. If for any reason, our chiropractors believe you may need any imaging, they will inform you and recommend you contact your GP. We encourage you to ask your chiropractor at your appointment about your examination and their process of diagnosis.
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Which of your chiropractors should I book an appointment with?It's your choice! We have both male and female chiropractors and all practice in a similar way. They all practice using the Diversified technique, do soft tissue work and can give exercises to do. The Diversified technique is one of the most commonly practiced techniques by chiropractors around the world. The Diversified technique involves a chiropractor manually placing pressure through the affected vertebral segment in order to restore proper movement. Our chiropractors are all trained in Dry Needling. Only our chiropractors Pamella Chu and Jude Young are trained Acupuncturists and offer dedicated appointments.
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Will I be given treatment on my first visit?If your chiropractor does not require any additional testing (X-ray, MRI, blood tests etc.) then, with your permission, your chiropractor will start treatment on your first visit.
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Is chiropractic painful?Not usually, chiropractic treatment is a gentle and effective method of treating a multitude of aches and pains in the muscles and joints. Some patients may experience temporary aches and stiffness in the days following treatment. We will never do anything that you are uncomfortable with or without prior consent.
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How do I book an acupuncture only appointment?If you would like only acupuncture treatment, you can book online by selecting the 'Acupuncture New Patient Appointment' option.
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What should I wear to my appointment?We often ask patients to get changed into a rear-fastening hospital style gown, however if you prefer to wear your own clothes, please wear thin fabric with a loose fit. T-shirts and athletic wear are usually good choices. These options provide the necessary flexibility for the chiropractor to perform manual adjustments effectively.
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Can I get chiropractic treatment AND a massage?Yes! Massage and chiropractic care complement each other well and many patients get both - either in the same day or in alternating weeks/months as part of their maintenance care.
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How long are chiropractic appointments?For new patient appointments – these are between 40-60 minutes and include consultation and treatment. For treatment appointments – these are up to 20 minutes, however double appointments are available.
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How many chiropractic sessions will I need?This varies from person to person, depending on what issue it is that is being treated. Our chiropractors initially aim for 4 – 6 treatments but this can be increased or decreased. Some people come multiple times a week while others come once every 6 months!
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How can I book acupuncture/dry needling treatment?Our chiropractors offer acupuncture and dry needling as part of your ongoing treatment - you do not need to book a dedicated appointment for this, just mention your interested when chatting with your chiropractor. We also have dedicated Acupuncture only appointments available to book online with Pamella and Judith.
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Can I bring someone with me to my appointment?Of course, you are welcome to bring a partner/friend/parent or child if that makes you feel more comfortable at your appointment. We kindly request that you bring no more than one person as our practitioners still need room to perform their examinations and adjustments.
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I am not sure if chiropractic would be right for me, what can I do?We can book you in for a free 10-15 minute check up and chat to see if chiropractic would help you. This includes a gentle check of your spine and discussion of any aches and pains that are concerning you. Book online here
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Can I get a receipt for my appointment?Yes, we can email you a copy of your receipt or print of a physical one for you in the clinic - just ask while paying at reception.
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Do you have parking at the clinic?We are at 44 Rodney Street, EH7 4DX (https://goo.gl/maps/x4BrJm9JnRP6BHNR7) - we have metered parking outside the clinic and on the nearby side streets. There is also a Tesco a two minute walk away on Broughton Road.
Not answered your question? Contact us here
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